Rhize Platform
A real-time event-driven manufacturing data hub
Brand
Rhize Manufacturing Data Hub
Tools
Figma, Jira, Useberry, Google Meets, Slack
Timeline
Q4 2022 - Q3 2024
Platform built for engineers, operators and teams working in complex, highly regulated industries, such as pharmaceuticals, heavy industry and luxury goods.
Users were dealing with outdated and complex systems, prune to operator error, inefficiency for end users, difficulty in monitoring real-time operations, complexity in managing the compliances, non centralized data and tracking.
It was designed to simplify the management of manufacturing processes enabling them to make faster, more informed decisions and manage complex production workflows efficiently, emphasizing the importance of rebuilding the platform with a user-centered approach.
Definition
The project faced significant technical challenges that required a deep understanding of the problems and innovative solutions.
Through continuous collaboration and feedback, the team navigated these complexities, ensuring that the final design met both user needs and international standards.
Collaborative Workshops
Workshops were conducted on-site both nationally and internationally, including in Australia and the UK.
These workshops brought together team members from different departments who work on the product, encouraging collaboration and socialization.
By sharing progress and feedback in person, the teams were able to better align their goals and improve the product's development.
Technical Challenges
After analyzing the research findings, clear objectives were set.
Key goals included creating a section to control and label all factory devices across multiple stations, connecting them with other machines and operators in the same facility.
These objectives aimed to simplify complex workflows and improve coordination between different machines and users.
Insights
This approach to UX follows key design thinking principles: user research to define the problem, collaborative ideation through workshops, and iterative prototyping to solve technical challenges.
This process ensures that both the user experience and technical requirements are met effectively.
Continuous feedback integration
To continuously enhance the Rhize platform, there was feedback regularly gathered through the use of Useberry and Google Meet sessions, with posterior analysis of data.
This approach ensured that user input was effectively integrated, which made driving ongoing improvements and refinement of the platform as easier as they get.
Design
During the research, wireframes were created to map out the complex navigation system need.
The main goal was to ensure clear information hierarchy, following international manufacturing standards while keeping in mind the need for users to act quickly and efficiently in different environments such as in a bright office or inside a factory.
After approval of the wireframes, a brand-specific Design System was developed in Figma. This system not only supported the platform but was also intended for use across all future products of the brand, ensuring consistency and scalability.
The UI designed aimed for a modern and professional look, versatile enough for both low-resolution factory screens and office monitors.
A light-toned UI was chosen, featuring a primary palette of blue to align with the brand concept. It also included a secondary palette of warm grays and complementary colors that adhered to ISO standards from factory regulations, ensuring compliance and usability across various settings.
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@updated October 2024